There have been significant recent developments and convergence in the Business Voice Communications technology field. New and emerging technologies and products in the Voice-over-IP platform have been introduced in a short period of time, and new ones are continuing to enter the market. Traditional analog and digital infrastructure is rapidly being replaced by Voice over Internet Protocol (VOIP) infrasturure. This convergence is occurring not only at the carrier level also it is replacing traditional PBX systems at businesses.

VOIP brings numerous capabilities, conveniences and flexibility to its users, not available with the traditional phone systems, and at substantially reduced cost. This has brought a myriad of solution choices available to Business owners today, at the same time made the decision making process rather difficult due to the complexity and changing nature of this technology and numerous choices of product vendors.

Infortech, with its multi-decade long experience in business voice communications technology has put together a group of managed VOIP solutions, that can be customized to meet the needs of Small Business to Medium Enterprise customers today.

We leverage our experience and expertise in selecting the VOIP hardware and software vendors and carriers.

We can custom design a VOIP solution that meets the requirements for Businesses with one or many locations; with traveling or telecommuting workforce; and with other complex call handling and call routing requirements. Our solutions architects can employ our VOIP expertise and experience to build highly complexed call handling solutions and Interactive Voice response systems; custom greetings, recordings, point in time information delivery systems, etc. to meet the advanced requirements of large businesses, call-centers and information delivery services.

Onsite VOIP PBX solution: Infortech can offer a installed VOIP solution at your business location.

Hosted VOIP solution: With this solution we offer a customized service delivery offering based on mature & stable VOIP products, utilizing innovative solution building methodology, built on our robust, redundant, secure, IP network backbone.

Please give our knowledgeable Sales Team a call today to discuss your VOIP requirements.

Feature	Hosted VOIP PBX for Small Business	Hosted VOIP PBX for Small Enterprise
General Features
Server Hardware	Intel Single Core CPU based PBX Appliance	Intel XEON based PBX Appliance
Appliance System memory	1 GB	2 GB
Applicance Maximum memory	2 GB	8 GB
Appliance Storage Capacity Standard	160 GB	320 GB
Appliance Storage Capacity Maximum	320 GB	750 GB
PSTN Phone line option	1 to 8	1 to 48
VOIP Phone line option	Unlimited	Unlimited
Monthly External Data Bandwidth	1200 GB	2500 GB
Extensions
Unlimited Local Extensions
VOIP and Analog phone extensions
Call Queue and Virtual Extensions
Full featured Interactive Voice Response
System and automated call handling
Control Permission level per Extension
Extension Grouping
Call Control
Call Hold
Blind and Announced Transfer
Call Parking, Do not Disturb
Directed Call Pickup
Voicemail
Local or Remote Voicemail Access
Forward Voicemail to Email
Voicemail Announce Groups
Customized Message Notification
Call Queues
Unlimited Call Queues
In Queue Call handling and routing
Custom Music on Hold per Queue
Announce Position in Queue & Hold time
Real Time Queue Status, Logs & Statistics
Ring All, Round Robin, Call Balancing and Random queue options.
Queue Member Circuit threshold
Call diversion on Queue limit
Call diversion on Queue member absence
Hidden Queues
Queue Member availability control
Queue members Login, Logout control
Advanced Queue Charts
Acknowledge Call
Auto Log Off control
One-touch Login and Logoff
Queue Member Presence
Queue member only extensions
Conferencing
Simple Conference Bridge/Room option
Call-in / Meet Me Conference facility
Listen Only Conference option
Quick Conference via VOIP Telephone
Paging and Intercom
2-way Intercom
Person to person Paging
PA System Paging
Internal Intercom Paging
Music On Hold
Music on Hold, Customizable
Custom Music specific to Call Queue
Interactive Voice Response System (IVR)
Full featured IVR and call handling system
Time based IVR Customization
Modify Caller ID in IVR
IVR Option Settings
IVR to Application connectivity Tools
Email IVR captured Sound files
Send IVR Result values to a URL
Gate Manager
IVR Conditional Clauses
Modify Language
Online Management Tools
Users Web Access to PBX
Administrators Web Access to PBX
Operator Switchboard Web Console
Call Recording & Monitoring
Call Recording
Call Monitoring
Voice & Data Integration
Microsoft Outlook Integration
Call Creation API
Call Event Notification API
Screen Pop-up application
Custom Sound Recordings
Sound Creation & Sound File Manager
Record same sound prompt in multiple languages
Pre-recorded sound files, 300 included
Additional Features
Dial By Name call handling
Customizable Time Frames
Advanced System Diagnostics
VOIP Phone Connection Diagnostic Tool
VOIP Carrier Diagnostic Tool
Analog line support
Supports PSTN, PRI T1/E1, SIP and IAX trunks
Pricing
Prices - Starts at:	$299 per month; plus $300 One time setup fee	$699 per month; plus $700 One time setup fee
How to Buy:	Customize and Order	Customize and Order
Have questions? Please contact our Sales Team