INFORTECH knows what small- and mid-sized businesses really need from their IT, so we’ve set out to deliver reliability, security, and affordability in every single service we provide. You can think of working with us like being in a partnership, one where our personnel fully understand the need to pull their weight to keep the relationship flourishing.
That’s how we approach all our relationships, and the following 10 factors illustrate how we develop trust with our clients and why we have such a high client retention rate in and around Bay Area. This is what we provide and this is why Northern California businesses continue to choose us:
- Focus on Your Business
INFORTECH ’s main purpose is to serve our customers with empowering solutions so they can run their businesses more efficiently, with secure, reliable, and highly affordable technology. We’ll do the same for you by taking the time to understand your business and its needs and IT pain points, then recommend, tailor, and implement solutions to meet your precise business needs.
- Convenient Flat-Fee IT
Fees for our Complete Managed IT Services are fixed and payable monthly, just like your other utilities, and they cover everything that’s included in your service package, no surprise costs whatsoever.
- Proven Track Record in Your Market
You can trust INFORTECH , but an even better indication of our reliability are the testimonials from existing Bay Area clients who happily share their views on their IT’s stellar performance.
- Depth of Technological Expertise
With nearly two decades worth of experience providing best-in-class IT services, INFORTECH ’s technicians run our very own data center, and are certified experts in everything from Internet Connectivity, Cyber Security, and Global Carrier Services to Data Management and Protection, VoIP Telephony, and Windows, Linux and Mac operating systems.
- Increased Uptime and Reliability
Our proactive monitoring and management methods help prevent downtime for your business, which equates directly to improved bottom lines.
- Guaranteed Service Levels
You’ll enjoy strict, measurable Service Level Assurance from all of our services. Whatever you’re promised for response times, performance, and service quality, that’s what you will receive.
- Better Tools of the Trade
We deliver advanced capabilities through our leading-edge, time-tested Service Management Tools which are designed to manage complex IT environments that maximize the potential of your hardware and software investments, no matter the size of your business.
- Fully-Managed Cybersecurity
When INFORTECH ’s certified security experts are monitoring and proactively managing your Firewalls, VPN Systems, and Endpoint Security Schemes, and handling all patches, updates, and risk mitigation duties 24x7, your business will have a leg up on the competition.
- Data Safety and Disaster Recovery
Our RecoVault™ Managed Backup and Recovery solutions provides continuous backup of your data and makes it available for restoration on an as needed basis, including immediate recovery in cases when unforeseen disaster has befallen your business.
- Time to Grow your Business
Entrusting INFORTECH with all your technology management tasks enables you to stay focused on managing and growing your business, and it provides peace of mind that will allow you to go home at the end of your work day feeling at ease!